Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Booking
All booking FAQs
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What happens once I have used my lock rate to book 20 FFE ?
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit?
What happens if I don't use my lock rate within 30 days on Maersk Go?
Can a Maersk Spot booking be amended?
How long does it take to confirm a booking?
Can I create a new booking using details of a previous booking?
What is the compensation fee process and what does a compensation fee cover?
How do I place a booking on behalf of another company?
Can I amend the vessel or container type after a booking issubmitted?
How do I lock a rate on Maersk Go?
I have Maersk Spot bookings to/from the United States of America. Do I still need to cancel and re-book every time I make a change to these bookings?
How do I make a booking for dry/reefer cargo?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
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