Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Booking
All booking FAQs
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Can I make a change of destination (COD) for part of my cargo?
Why is a change of equipment size/type considered a cancellation?
Can I amend a booking after it has been placed?
Can I as a buyer fill in the Verified Gross Mass (VGM)?
How do I get a container?
How long does it take to confirm a booking?
What is the process of a penalty fee and what does a penalty fee cover?
If I do not use all of the Freetime Extension bought, will I get a refund?
Is there a fee for cancelling a booking?
How can I amend a Delivery Order?
Can I amend a booking after it has been confirmed?
How much is Maersk going to compensate me in case of rolling a Rollable shipment?
Video tutorials
02:45

Learn to self-amend shipping instructions in a few simple steps
01:08

Learn to self-amend shipment payers via shipping details
02:26

Learn how to add inland loading or delivery to an existing shipment
02:33

Learn to create booking with inland delivery in a few simple steps
01:46

Billing made easy with MyFinance on Maersk.com