Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Booking
All booking FAQs
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What is the process of a penalty fee and what does a penalty fee cover?
How much is Maersk going to compensate me in case of rolling a Rollable shipment?
Can I make a change of destination (COD) for part of my cargo?
What is a no-show fee?
Can I amend the vessel or container type after a booking issubmitted?
How do I place a booking on behalf of another company?
How long does it take to confirm a booking?
Can I amend a booking after it has been placed?
Can I as a buyer fill in the Verified Gross Mass (VGM)?
Is there a fee for cancelling a booking?
Why is a change of equipment size/type considered a cancellation?
How do I make a booking for dry/reefer cargo?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com