What could be the reasons for my booking confirmation not being released?
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Once your booking has been placed, the booking confirmation should be released shortly, and the status will change from “Booking initiated” to “Carrier booking confirmed”.
If the booking confirmation takes more than two days to be released, it is most likely because:
- A new partner has been created but we do not have the required company details yet. A vetting process is taking place to ensure that the details we have received are validated and the new partner is properly set up to take part in the booking journey onwards.
- Your partner has not confirmed the booking yet.
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Preguntas frecuentes relacionadas
Are there any local restrictions for my booking? Can I add or delete containers in my booking? Can I amend a booking after it has been confirmed? Can I amend a booking after it has been placed? Can I amend the vessel or container type after a booking issubmitted? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I book if I do not have a company? Can I change the destination (COD) of my cargo? Can I change the vessel my shipment is on? Can I make a change of destination (COD) for part of my cargo? Can I merge several of my bookings into one? How can I amend the details on my booking confirmation?¿Nuevo en Maersk.com?
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