Why is a change of equipment size/type considered a cancellation?
When we receive a booking, we start planning the loading of our vessels with the number of containers that have been booked. If you decide to remove containers from your bookings, we will end up with empty space on our vessels that could have been used for other customers' bookings.
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Related FAQs
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? Can I make a change of destination (COD) for part of my cargo? If I locked a rate for a port location, can I use the same rate on a door location too? Can I amend a booking after it has been placed? Can I as a buyer fill in the Verified Gross Mass (VGM)? How do I get a container? How long does it take to confirm a booking? If I do not use all of the Freetime Extension bought, will I get a refund? Is there a fee for cancelling a booking?New to Maersk.com?
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