Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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How many alerts can I set up with Maersk Spot Alerts?
How can I stop receiving alerts?
How frequently will I receive notifications with Maersk Spot Alerts?
Are Maersk Spot Alerts free to use?
How do I ensure allocation fulfilment?
Can I increase my allocation on Ocean Fixed contract?
What flexibility do I get with an Unlimited Allocation?
I already have my own policy. Isn’t that enough?
How to get an inland transportation quote?
Can I join an existing company?
What’s the difference between Intermodal – Multi Carrier and Intermodal – Carrier Haulage?
Do I need to buy ocean and landside transport from Maersk?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.