What happens if there is a problem with my Change of Destination request?
If you spot a problem with your Change of Destination request, the easiest and fastest way to tell us is to contact our Customer Experience team through our Case Management system. This gives you complete visibility and control over your enquiry from start to finish.
To submit a case you just need to follow these 3 simple steps:
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Related FAQs
How do I request a Cut off extension? What happens if there is a problem with my Re-export request? How can I return my container to a different depot? Can I re-use a container? How can I check a port or terminal update? How do I make a Change of Destination request? How do I make a Delay in Transit request? What happens if there is a problem with my Delay in Transit request? What happens if there is a problem with my Retain-on-board request? What do I need to do if a container is rejected at the load site? How do I request a deadline extension?New to Maersk.com?
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