What happens if my dispute is accepted?
If we accept the invoice dispute you raised, then you can expect a revised invoice with the corrections you requested.
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Related FAQs
Is there a limit to the number of invoices that can be searched, downloaded and printed at a time? What is a late payment fee? When can I expect to receive a resolution to my dispute? Can I request a physical invoice via mail? How can I see whether a dispute has been updated? How do I make a payment? Why can I not select “Incorrect Payer” when I dispute during a partial payment? Will I be able to see additional charges that have been included in my total booking cost? Does Maersk accept partial payments? What if the invoice is incorrect and M/L pulls funds out of my account? Do I have to add the Bank account every time for the Refunds?New to Maersk.com?
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