Can I dispute my invoice if I disagree with what I've been billed?
If you disagree with the amount you have been invoiced, you can raise a dispute either in MyFinance or via Case Management with a description of what you had expected plus the issue/error. Our Dispute Resolution team will reach out to you in two working days with a resolution or further questions.
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FAQ pertinenti
Are there any fees charged for paying online via Credit Card? Can I apply for credit? Can I change the languages in MyFinance? Can I make a payment through MyFinance? Can I pay charges before an invoice is issued? Can I pay invoices using credit notes? Can I pay my freight invoice in a different currency than that of the invoice? Can I pay with SmartPay in all countries? Can I raise my disputes in MyFinance? Can I request a physical invoice via mail? Can I request a refund of my Credit Note on MyFinance?Sei nuovo su Maersk.com?
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