Can I request my invoice to be changed if some of the charges were supposed to be billed to my partner?
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We work with a two-party setup i.e. one party at the origin and another at the destination. You will receive the invoice for the charges you are supposed to pay. It is not possible to change the payer party for any charge.
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관련 FAQ
Is there a limit to the number of invoice documents that can be searched for or downloaded at one time? Can I pay my freight invoice in a different currency than that of the invoice? When can I expect to receive a resolution to my dispute? Can I request a physical invoice via mail? Do I have to add bank account details every time I request a refund? Why can I not select “Incorrect Payer” when I dispute during a partial payment? What is a late payment fee? Will I be able to see additional charges that have been included in my total booking cost? What happens if my dispute is accepted? How do I add additional email recipients to payment confirmations in MyFinance? Is there an option for me to view or download an invoice, for which I am not party to the shipment? What is the difference between searching for an invoice document in the ‘search’ menu, versus finding the invoice document in the tabs?New to Maersk.com?
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온라인 등록을 하시면 운영 시간 동안 지원팀과의 채팅을 통하여 바로 답변을 받아보실 수 있습니다.
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문의해주시면 2 영업일 이내에 연락드리겠습니다.