What is the two-way commitment?
We strive to give the highest priority to your cargo. If we fail to load your cargo within three days before or after the scheduled departure date, we will compensate you.
This is a two-way commitment, because at the same time, whoever has made the booking must ensure the goods arrive as planned, otherwise cancellation or no-show fees will apply.
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Related FAQs
What happens once I have used my lock rate to book 20 FFE ? If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens if I don't use my lock rate within 30 days on Maersk Go? How long does it take to confirm a booking? How do I place a booking on behalf of another company? Can I amend the vessel or container type after a booking issubmitted? How do I lock a rate on Maersk Go? Can I book if I do not have a company? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? What is a no-show fee? I have been notified that a buyer has placed a booking with me as a supplier. What should I do? Can I make a change of destination (COD) for part of my cargo?New to Maersk.com?
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