I am worried I have been placed with the wrong solution. What can I do?
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If you are worried that you have been placed incorrectly either as a Maersk Go or Maersk Spot customer, please fill out this form, and send it to your customer experience representative, who can assist with moving you to the correct solution. Please be aware that it will no longer be possible to utilise both solutions at the same time.
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Related FAQs
Can I amend a booking after it has been confirmed? What is a daily rate? Can I book inland transportation as a standalone service? What is a certificate of origin (CO)? Do I need to provide a Harmonised System (HS) code and where can I find the correct code? When can I expect to receive a resolution to my dispute? Does Maersk Go offer a Switch Bill of Lading? Can I request a physical invoice via mail? Can I make a change of destination (COD) for part of my cargo? What is a no-show fee? Can I add a new user to my company? Can I amend the vessel or container type after a booking issubmitted?New to Maersk.com?
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