Are Lock Rates and Soft bookings still available on Maersk Go?
No, you can no longer access the locked rate feature or soft booking feature on Maersk Go. However, we are pleased to give you instant, competitive rates, as well as amendments at no cost, on most shipments (please note this does not apply to cancellations and no-shows).
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
What is a no-show fee? Can I add a new user to my company? What is a certificate of origin (CO)? Can I, as a buyer, fill in the shipping instructions? Can I amend the vessel or container type after a booking issubmitted? Can I book if I do not have a company? Can I book inland transportation as a standalone service? Do I need to provide a Harmonised System (HS) code and where can I find the correct code? Does Maersk Go offer a Switch Bill of Lading? Can I request a physical invoice via mail? How long does it take to confirm a booking? What is a late payment fee?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.