Can I be certain there are containers available for my cargo?
We can’t guarantee equipment on our vessels for 100% of our bookings — because in exceptional circumstances we can face unforeseen incidents that impact the availability of certain equipment types in certain ports around the world. This can then impact our ability to release containers for all the bookings our customers have placed for a specific departure.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Can I ship dangerous cargo in a dry container? What is the temperature range of a reefer container? Can I ship cargo with Maersk Go that needs to be kept at a specific temperature? Can I purchase a container from Maersk? What are the maximum cargo dimensions that can be loaded on to a flatrack? Do you allow the shipment of dangerous cargo? Can my buyers and suppliers also track the cargo? Can I use an import container for my export without having to collect an empty container from the terminal? When and where does my container get released? What is Detention and Demurrage? What causes Demurrage and Detention? What are the D&D (Demurrage and Detention) costs?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.