How do I know if my booking is confirmed?
Once your booking has been confirmed, a booking confirmation with relevant details of your cargo's transport plan will be available on the platform. To see it, select a shipment from the Shipments list and then click the Documents tab.
We will notify the supplier and the buyer selected in the booking via email once the booking confirmation is available online.
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Related FAQs
Can I make a change of destination (COD) for part of my cargo? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? Can I as a buyer fill in the Verified Gross Mass (VGM)? How do I get a container? How long does it take to confirm a booking? If I do not use all of the Freetime Extension bought, will I get a refund? Is there a fee for cancelling a booking? How can I amend a Delivery Order? Can I amend a booking after it has been confirmed? Can I book if I do not have a company? Can I amend the vessel or container type after a booking issubmitted?New to Maersk.com?
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