What is MyFinance and how can it work for me?
MyFinance, on Maersk.com, provides you with visibility of your invoice documentation, from open invoices, einvoices (select countries), payment receipts, to credit notes. You can share invoice documentation as a Customer or as an Agent/Third Party, you can submit your proof of payment, you can request a refund, you can log a dispute case, or review your balances (estatement).
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Related FAQs
Do I need to enter my card details at every payment? (For Non 3DS Countries) Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Is there a limit to the number of invoice documents that can be searched for or downloaded at one time? How do I cancel my order and get a refund of my Credit Note? Can I request a refund of my Credit Note on MyFinance? How do I submit payment a remittance proof/ proof of payment receipt on MyFinance? Can I pay my freight invoice in a different currency than that of the invoice? How do I cancel my order and get a refund? Do I have to add bank account details every time I request a refund? Can I make a payment through MyFinance? Why can I not select “Incorrect Payer” when I dispute during a partial payment? How do I make a payment?New to Maersk.com?
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