What happens if I cancel my shipment?
If you cancel with more than seven days’ notice before departure, you will be charged a cancellation fee. If you cancel with fewer than seven days' notice before departure, you will be charged a no-show fee.
You can find the applicable charges by selecting the relevant shipment on your dashboard.
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Related FAQs
What happens once I have used my lock rate to book 20 FFE ? If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens if I don't use my lock rate within 30 days on Maersk Go? I have been notified that a buyer has placed a booking with me as a supplier. What should I do? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? What is a no-show fee? How do I place a booking on behalf of another company? How do I lock a rate on Maersk Go? Can I amend the vessel or container type after a booking issubmitted? Can I book if I do not have a company? How long does it take to confirm a booking? Can I make a change of destination (COD) for part of my cargo?New to Maersk.com?
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