How can I request Demurrage / Detention freetime?
We understand that managing costs is a priority. Checking your demurrage and detention freetime online helps you stay informed and avoid unexpected charges.
- From the hub homepage, go to the Import Demurrage & Detention widget.
- Enter the shipment number and click View Details.
- You'll see container-level freetime and any applicable charges for exceeding it.
- If required you can use the calendar to select additional freedays.
- Accept the terms and click Purchase.
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Related FAQs
How do I request a deadline extension? What happens if there is a problem with my Re-export request? How do I make a Delay in Transit request? What happens if there is a problem with my Change of Destination request? How do I make a Change of Destination request? How do I make a transhipment request? What is the best way to enquire about a Return Shipment? How do I request for a shipment to Retain-on-board? How do I request a Re-export? How can I query a port or terminal update? How can I check a port or terminal update? What happens if there is a problem with my Retain-on-board request?New to Maersk.com?
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