No need to chasing on emails to get a Refund, review your credit documents via MyFinance. For overpayments, container deposits, and advance payments you can request a refund online.

  1. Click Account located at the top right corner of the home page and Login.
  2. Click Manage in the top menu and click MyFinance in the drop-down.
  3. In MyFinance, click on Credit & Refund tab.
  4. Select single or multiple credit notes marked as refundable.
  5. In sticky panel click on Request refund to start the refund process*.

*if it is the first time you request a refund with us, make sure that you have provided your bank account details. See webguidelines for Account settings.

Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams

Chat with us

Contact us and we will respond within the next two working days

Case management

Contact us and we will respond within the next two working days.

New to Maersk.com?

Step by step guides to get started using our digital services.

Reach out to us

Chat Online

Chat online

Register online to chat with a member of our support team and get immediate answers during official office hours.
Email US

Sales enquiries

Contact us and we will respond within the next two working days.
Información local

Find your local office