How are air services affected?
Maersk does not accept any new bookings to any of services, including Ocean, ICR, Air, LCL and others to Russia and Belarus. Maersk has stopped all vessel operations in Russia and service with Belarus. For the domestic operations, they are gradually being winded down and/or divested. The winddown does not allow for any new business in neither Russia nor Belarus.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
What is the plan for cargo, which was booked prior to 1st of March from neighbouring countries of Russia, not from Russia (non-Russian origin) or are not going to Russia, but the booking party/shipper/consignee to the shipment is Russian? What will happen to my cargo if it is already loaded on vessels or discharged at a port in Ukraine or Russia? Is Flex Hub Lite compulsory for existing bookings currently in first load port or discharged in a transshipment hub? What about your assets and activities in Russia? Where can I find more information about the current situation? How will the new sanctions and export controls that are being applied to Russia affect my cargo already underway to Russia? How is your exiting of Russian assets going to affect Global Ports operations in Russia? Where can I get help if my cargo is being affected? How are intercontinental rail services affected? Is the current shipping situation affecting other ports? Are there any exceptions when it comes to shipping cargo to/from Russia?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.