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To see specific freetime information, follow these steps:
- Click Login in the top-right corner on maersk.com.
- Once you've logged into your account, go to your Hub dashboard.
- In the "Import Demurrage & Detention" widget, enter your Bill of Lading number and click View details.
- Here you can see the total freetime and buy more freetime online from 15 days before vessel arrival until 1 day after ETA. Contact customer service for needs beyond this time.
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Related FAQs
How do I request for a shipment to Retain-on-board? What happens if there is a problem with my Change of Destination request? What happens if there is a problem with my Retain-on-board request? How can I check if a vessel has space or availabilty? Can I re-use a container? What happens if there is a problem with my Re-export request? What is the best way to enquire about a Return Shipment? What do I need to do if a container is rejected at the load site? How can I return my container to a different depot? What happens if there is a problem with my Delay in Transit request? How do I submit a container damage report? How can I check a port or terminal update?New to Maersk.com?
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