如何管理您的案件?
我的案件提供您客戶服務案件的總覽。
您可以查看每個案件的詳細資訊、視需要更新資訊,也可以重開解決結果您並不滿意的案件。
- 按一下首頁右上角的帳戶
並登入。
- 點選上方功能表中的管理,並選擇客戶個案管理。
- 如未看見您要查看的案件,可以輸入案件詳細資訊進行搜尋,或者透過案件總覽中的類別篩選器搜尋。之後,您可以依需要點選要查看的案件並更新案件詳細資訊。
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