LinkedIn
Facebook
X.com
WeChat
Email
If a page isn’t loading, a button isn’t working, or you’re getting an error — we’re here to help.
Contact our Chat team for immediate support by clicking the chat icon located in the bottom-right corner, or visit chat and follow the steps and a team member will assist you in real time.
What should you include when chatting with us?
- A quick description of the issue
- The page you were on
- Any error messages
- Your device and browser (e.g. iPhone with Safari)
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Do you have a non-shipment related question? Experiencing an error on our website accessing MyFinance? Experiencing an error on our website accessing rates? Experiencing an error on our website accessing your Demurrage and Detention details? Experiencing an error on our website accessing your Shipping Instructions? Experiencing an error on our website accessing your bill of lading? Experiencing an error on our website accessing your booking? Experiencing an error on our website submitting a Delivery or Release order? Experiencing an error on our website with schedules? Having trouble on our website tracking a shipment? Having trouble on our website?New to Maersk.com?
Find everything you need to start your logistics journey with us.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.