Why can I no longer access Lock Rates on Maersk Go?
As of 28 March 2025, the locked rate feature is no longer offered on Maersk Go. You can continue to book with us through instant, competitive rates, with the ability to make amendments at no cost.
We have made this change as we have noted there have been issues with lock rates, that may have resulted in less optimal booking solutions.
Should you have pre-existing contract lock rates, these will be honoured, in line with the contract.
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Related FAQs
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? Can I make a change of destination (COD) for part of my cargo? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? Can I as a buyer fill in the Verified Gross Mass (VGM)? How long does it take to confirm a booking? Is there a fee for cancelling a booking? Can I amend a booking after it has been confirmed? Can I book if I do not have a company?New to Maersk.com?
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