What happens if I delay my shipment?
If you fail to meet the port deadline or cancel the container(s) within seven days of departure you will be charged a no-show fee. The actual charges can be found on the platform during your booking journey.
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Related FAQs
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? Can I make a change of destination (COD) for part of my cargo? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? Can I as a buyer fill in the Verified Gross Mass (VGM)? How long does it take to confirm a booking? What is the process of a penalty fee and what does a penalty fee cover? Is there a fee for cancelling a booking? Can I amend a booking after it has been confirmed?New to Maersk.com?
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