How to search for support?
Find answers to your questions via our Support section. You can search by keyword(s), browse by category or view our FAQs (Frequently Asked Questions) section. You can share help articles with others or give us feedback which we will use to improve our support articles.
If you are unable to find the answer you need within our Support section, please contact us via Case Management or Chat with us.Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Experiencing an error on our website submitting a Delivery or Release order? How can I query a port or terminal update? How can I check a port or terminal update? How can I check when I've not received a quote? How can I follow up on a quote? Having trouble on our website tracking a shipment? Do you have a non-shipment related question? How to create a case with customer service? How to get a rate / quote? How can I enquire about Cargo documentation? Need to access MyFinance? Need to access your bookings?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.