How can I amend my payer details or terms?
We understand that billing arrangements can change. Updating payer terms or details is straightforward and can be done online.
From the hub homepage, enter the shipment number into the freetext search box and click View Details.
Click on the Charges & Invoices tab.
Click Edit Payer Details to update the payer and select Prepaid or Collect.
Click Submit Request to save your changes.
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Related FAQs
How can I receive a refund of my credit note? How to submit a Proof of Payment to ensure speedy cargo release? How can I requests a refund or credit? How can I update a Payer rule? Where can I find a copy of my invoice? What types of payment can I use to make a payment? How to manage your account settings and bank details? Where can I find my Statement of account? Where can I see if an invoice has been paid? Where can I raise an Invoice dispute? How can I view and download payment receipts?New to Maersk.com?
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