How soon will my Value Protect claim case be handled?
All claims for cases, where Value Protect was purchased, will be handled by our dedicated Claim Handling team. The team will ensure to reach resolution within just 14 days from when your full documented claim is received.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Do I need to enter my card details at every payment? (For Non 3DS Countries) Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Is there a limit to the number of invoices that can be searched, downloaded and printed at a time? How can I see whether a dispute has been updated? How do I make a payment? How do I cancel my order and get a refund? How do I cancel my order and get a refund? How do I cancel my order and get a refund? Can I make a payment through MyFinance? Why can I not select “Incorrect Payer” when I dispute during a partial payment? I am having trouble accessing my MyFinance account. Who can i talk to about technical issues on MyFinance? Does Maersk accept partial payments?New to Maersk.com?
Step by step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.