What if details are missing on my booking confirmation?
Every booking confirmation contains relevant details for your cargo's transport plan. It also features information on how and where to retrieve the empty container(s). If you believe certain information is missing on your booking confirmation, we encourage you to reach out to us via Case Management and raise your request.
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Related FAQs
Can I make a change of destination (COD) for part of my cargo? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? Can I as a buyer fill in the Verified Gross Mass (VGM)? How do I get a container? How long does it take to confirm a booking? If I do not use all of the Freetime Extension bought, will I get a refund? Is there a fee for cancelling a booking? How can I amend a Delivery Order? Can I amend a booking after it has been confirmed? Can I book if I do not have a company? Can I amend the vessel or container type after a booking issubmitted?New to Maersk.com?
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