What if details are missing on my booking confirmation?
Every booking confirmation contains relevant details for your cargo's transport plan. It also features information on how and where to retrieve the empty container(s). If you believe certain information is missing on your booking confirmation, we encourage you to reach out to us via Case Management and raise your request.
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Related FAQs
What is a no-show fee? Can I amend the vessel or container type after a booking issubmitted? Can I book if I do not have a company? How long does it take to confirm a booking? How do I place a booking on behalf of another company? Why is a change of equipment size/type considered a cancellation? Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)? Is there a fee for cancelling a booking? How can I amend a Delivery Order? Can I amend a booking after it has been confirmed? Can I amend a booking after it has been placed?New to Maersk.com?
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