Where can I find my Arrival notice?
We know that receiving your arrival notice promptly helps you plan the next steps. You can download it directly from your shipment details.
From the hub homepage hub enter the shipment number into the freetext search box and click View Details.
Under the Summary tab, go to the Documents Issued section.
Click the Download button next to Arrival Notice.
The arrival notice will be available in PDF format.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
How can I check if I have an enquiry about a customs hold or exam? How can I check if I have a general enquiry about a customs amendment? How can I check if I have a general enquiry about the Manifest? How can I check if I have an enquiry about a manifest not submitted? How can I check if I have a general enquiry about a customs submission? How do I obtain a Certificate/Letter (if SI is submitted)? How do I obtain a Certificate/Letter (if SI not yet submitted? Where can I access my Export and Import documents on maersk.com? How can I amend my Bill of Lading? How can I amend the cargo weight/description on my Bill of Lading? How can I amend the information on my Certificate / Letter? How do I amend my Bill of Lading?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.