What is General Average? If my goods aren't damaged why might I incur a loss?
General Average is a long-established procedure in the maritime industry for distributing extraordinary losses and expenditures following a casualty, in a fair manner, between the parties (vessel and cargo) involved.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
As a customer shipping dry commodities, I would like to know what kind of risks are covered by the insurance? Do I need to fill a special form to purchase the cargo insurance? Will Zurich Insurance appoint a surveyor on my behalf in case of cargo damages? If I already have a shipment with Maersk, can I buy insurance for it? Why would I worry about the safety of my cargo when shipping with a trusted carrier like Maersk? Where can I get a quote for the Cargo Insurance premium? Can I buy cargo insurance as a private individual shipping personal effects? When I add Cargo Insurance to my booking online, how will I receive my insurance policy Schedule? I added insurance at the time of shipment but would like to cancel it while keeping my shipment with Maersk. Is it possible? I added insurance at the time of shipment but would like to cancel it while keeping my shipment with Maersk. Is it possible? I want to include insurance premium into all my future shipments with Maersk. Can I do it?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.