What is the compensation fee process and what does a compensation fee cover?
In the case Maersk is unable to ensure an equipment and loading guarantee as confirmed in the booking, the option to apply for a compensation fee is available.
For inland, specifically, a compensation fee is applicable in the event only that Maersk fails to pick-up the cargo timely enough for departure of the vessel. Maersk will conduct a review and if eligible, a compensation fee will be applied to the invoice.
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FAQ connexes
Can I see price details before modifying a Maersk Spot booking? How and where do I get a quote for shipping my goods? How do I keep track of my Maersk Spot bookings? How do US regulations impact Maersk Spot for US Trades? How much is Maersk going to compensate me in case of rolling a Rollable shipment? I am getting an error message when I try to proceed with an amendment. Why? If I select Rollable for my Maersk Spot shipment, will I still get equipment priority? If I select Rollable for my shipment and later need to amend or cancel, will the amendment or cancellation fee apply? If I select Rollable how many times will my cargo get rolled? Maersk Spot has a loading guarantee, why would I select Rollable? What does a loading guarantee mean for Maersk Spot? What does it mean that the price is fixed?Nouveau sur Maersk.com ?
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