What happens if Maersk delays my shipment?
If we fail to load your cargo on the booked vessel or if there is a departure delay of more than three days, you will be compensated. If you've selected to waive the cargo loading guarantee, it means your containers can get rolled — in which case we will not compensate you.
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相關常見問題
Can I change the destination (COD) of my cargo? Can I make a change of destination (COD) for part of my cargo? If I select Rollable how many times will my cargo get rolled? Maersk SPOT 本來就承諾如果我的貨物被轉船會提供賠償. 為什麼我還需要選擇 “ 可轉船 (Rollable) “ 選項來獲得賠償? Maersk Spot 提供艙位保證,我為什麼要選擇可轉船選項? What does ‘country of origin’ in shipping mean? 如何得知我的「可轉船」貨件是否轉船? 如果我的 Maersk Spot 貨件選擇「可轉船」選項,是否仍可享有貨櫃優先權? 若「可轉船」貨件需要轉船,馬士基會補償我多少費用? 若我的貨物選擇「可轉船」選項,但選擇後需要修改或取消,是否會收取修改或取消費? 補償程序為何?Maersk.com 新使用者?
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