How can customers provide feedback about their delivery experience?
We believe that feedback is the key to our success and our partnership with you. We will work within your preferred feedback and survey solution and consistently review our progress to ensure we represent your brand to the utmost degree.
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Can my customers schedule a specific delivery time? How can customers provide feedback about their delivery? What are your terms for freight payment and invoicing of Less-than-truckload (LTL) and full truckload (FTL) services? How do freight brokers handle claims and disputes? What should I do if freight is damaged? Do you offer deluxing (inspection of furniture) or furniture repair with your home delivery services (LTL)? How do you ensure timely delivery?New to Maersk.com?
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