What are the most common problems with customs clearance?
A typical problem with customs clearance is that a shipment gets delayed at a border because the duties cost more than expected or the customs declaration is incorrect or incomplete. If you use a customs broker or a strategic customs partner, you can easily avoid problems and risks with the correct documentation and classification.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
What is the role of a customs broker? Do I need a customs broker, or can I do customs clearance myself? What are the advantages of using a strategic customs partner? What is a customs declaration? Can I amend or cancel an ECTN Certificate once it has been issued? How long does it take to obtain an ECTN Certificate? What are the consequences of not having an ECTN Certificate? What information is included in an ECTN Certificate? What is an ECTN Certificate and why do I need one? Which countries require an ECTN Certificate? How do I apply and what documents are required for an ECTN Certificate? How much does an ECTN Certificate cost?New to Maersk.com?
Step by step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.