Shipping to and from Italy
Your complete guide to shipping to and from Italy. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Local information
17 Modulo 3, IT 16128 Genoa, Italy
Maersk Go pin: 2024
Maersk Go contact email id:
maerskgosupport@maersk.com
Import related queries:
It.import@maersk.com
Export related queries:
It.export@maersk.com
Import related queries:
It.import@maersk.com
Export related queries:
It.export@maersk.com
Ancona, AN 60121
Italy
Bari, BA 70122
Italy
Loc. Porto Canale
09123 Cagliari - Italia
Catania, CT 95131
Italy
Mon - Fri: 08:00-18:00
Gioia Tauro, RC 89013
Italy
La Spezia, SP 19126
Italy
Livorno, LI 57123
Italy
Import related queries:
It.import@maersk.com
Export related queries:
It.export@maersk.com
Napoli, NA 80133
Italy
Import related queries:
It.import@maersk.com
Export related queries:
It.export@maersk.com
Ravenna, RA 48100
Italy
Salerno, SA 84121
Italy
Trieste, TS 34143
Italy
Savona, SV 17100
Italy
Venezia, VE 30123
Italy
With offices in Genoa, Milan, Venice and Naples, we have been helping Italian businesses to connect to key global markets since 1987.
Whether you are shipping standard containers, refrigerated goods or oversized cargo, we have the local expertise and global network you need to get it to its destination – wherever in the world that happens to be. As well as regular services connecting Italy’s ports to our vast ocean fleet, we also offer rail and truck connections throughout the country.
Useful information
Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.
Dry containers reuse policy
As of 1st April 2019 all requests for equipment re-use on Merchant Haulage will be managed through Avantida digital platform.
Your truck carrier will need to register with Avantida. Once registered in the platform, truckers will have access to Avantida 's automated request process, returning accurate responses within minutes and delivering time and overall cost savings.
A charge of 80€ will be applicable for approved equipment re-use requests and is payable directly to Avantida platform.
After 1st April 2019, Maersk will apply a penalty of 200€ for any Merchant Haulage equipment re-use performed outside of Avantida.
Tariff applicable as of 1st March 2020 till 8th of November
For approved equipment re-use requests a charge of 90€ will be applicable, payable directly to Avantida platform.
For any Merchant Haulage equipment re-use performed outside of Avantida, Maersk will apply a penalty of 200€.
New tariff applicable as of 9th November 2020
For approved equipment re-use requests a charge of 100€ will be applicable, payable directly to Avantida platform.
For any Merchant Haulage equipment re-use performed outside of Avantida, Maersk will apply a penalty of 200€.
New tariff applicable as of 1st September 2021
For approved equipment re-use requests a charge of 150€ will be applicable, payable directly to Avantida platform.
New Export Pick-Up surcharge tariff - Italy (15/07/2022)
In order to continue to maintain the quality of the services we provide, Maersk is revising the Export PICK-UP surcharge tariff, effective as of 15th July 2022.
The revised tariff amount is detailed as follows:
Surcharge name | Origin Country | Pick up location | Load port | Equipment Type | Rate (Per Container) |
---|---|---|---|---|---|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Any terminal or depot different from load port
|
Load port
Any port
|
Equipment Type
ALL
|
Rate (Per Container)
350 EUR
|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Any inland hub
|
Load port
Any port
|
Equipment Type
ALL
|
Rate (Per Container)
350 EUR
|
Exceptions
Surcharge name | Origin Country | Pick up location | Load port | Equipment Type | Rate (Per Container) |
---|---|---|---|---|---|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Naples
|
Load port
Salerno
|
Equipment Type
ALL
|
Rate (Per Container)
0 EUR
|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Salerno
|
Load port
Naples
|
Equipment Type
ALL
|
Rate (Per Container)
0 EUR
|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Any depot different from load port
|
Load port
Any port
|
Equipment Type
ALL
|
Rate (Per Container)
350 EUR
|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Venice (Venezia)
|
Load port
Genoa
Genoa Vado Ligure La Spezia Leghorn (Livorno) |
Equipment Type
ALL
|
Rate (Per Container)
500 EUR
|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Ravenna
|
Load port
Genoa
Genoa Vado Ligure La Spezia Leghorn (Livorno) |
Equipment Type
ALL
|
Rate (Per Container)
500 EUR
|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Ancona
|
Load port
Genoa
Genoa Vado Ligure La Spezia Leghorn (Livorno) |
Equipment Type
ALL
|
Rate (Per Container)
500 EUR
|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Padova
|
Load port
Genoa
Genoa Vado Ligure La Spezia Leghorn (Livorno) |
Equipment Type
ALL
|
Rate (Per Container)
500 EUR
|
Surcharge name
Pick-Up charge
|
Origin Country
Italy
|
Pick up location
Trieste
|
Load port
Genoa
Genoa Vado Ligure La Spezia Leghorn (Livorno) |
Equipment Type
ALL
|
Rate (Per Container)
500 EUR
|
Import containers drop off policy
All Customers can require delivery at an Italian inland depot or at a different port area than discharge ports at the following conditions:
- Maersk reverts with written authorization.
- Container number to be dropped off is timely communicated to customer service import at it.import@MAERSK.COM
- Import customer accepts by written confirmation the following Drop Off fee for delivering ex import containers discharged in any Italian port.
New Drop-off tariff applicable as of July 15th 2022:
Surcharge name | Destination Country | Drop off location | Discharge port | Equipment Type | Rate (Per Container) |
---|---|---|---|---|---|
Surcharge name
Drop-off charge
|
Destination Country
Italy
|
Drop off location
Any terminal or depot different from discharge port
|
Discharge port
Any port
|
Equipment Type
ALL
|
Rate (Per Container)
300 EUR
|
Surcharge name
Drop-off charge
|
Destination Country
Italy
|
Drop off location
Any inland hub
|
Discharge port
any port
|
Equipment Type
20DRY
|
Rate (Per Container)
150 EUR
|
Surcharge name
Drop-off charge
|
Destination Country
Italy
|
Drop off location
Any inland hub
|
Discharge port
any port
|
Equipment Type
40DRY/40HDRY
|
Rate (Per Container)
300 EUR
|
Surcharge name
Drop-off charge
|
Destination Country
Italy
|
Drop off location
Any inland hub
|
Discharge port
any port
|
Equipment Type
45HDRY
|
Rate (Per Container)
800 EUR
|
Surcharge name
Drop-off charge
|
Destination Country
Italy
|
Drop off location
Any inland hub
|
Discharge port
any port
|
Equipment Type
20OPEN
|
Rate (Per Container)
800 EUR
|
Surcharge name
Drop-off charge
|
Destination Country
Italy
|
Drop off location
Any inland hub
|
Discharge port
any port
|
Equipment Type
40OPEN
|
Rate (Per Container)
800 EUR
|
Surcharge name
Drop-off charge
|
Destination Country
Italy
|
Drop off location
Any inland hub
|
Discharge port
any port
|
Equipment Type
40FLAT
|
Rate (Per Container)
800 EUR
|
Notes:
- Specific container numbers drop off (off hire units) may not be authorized in alternative areas.
- Container drop off might be restricted in case of surplus at requested destination depots.
- Maersk will send container acceptance instructions to depots as soon as authorised.
By listening to your requests, we realised that one of the most frequest information you asked us is about inland costs.
We have therefore created some repository files which allow you to have a free and easy access to our inland rates.
Thank you for contacting Maersk local offices.
Current Inland Rates for Italy port network is available here (users need to be registered to Maersk).
Unplugged Reefer
Starting from 1st October 2019 till 30th April 2020 will be possible to ask for a quotation and perform Import Inland Haulage for both 20 and 40 Reefer Unplugged.
In order to do that, you can simply search for requested tariff respectively for 20Dry and 40 HC here, then contact your Customer Service Agent in order to check feasibility and arrange cargo delivery.
Download below document of LOI REEFER Unplugged
Here below please find applicable surcharges for inland transportation
Type | Tariff | New Value with Validity 15 AUG 2024 |
---|---|---|
Type
One - way tariff for Import
|
Tariff
applicable only if the service is performed within 11.00 AM and requested within 11.00 AM of the day before. In case we should receive request after 11.00 AM, round trip tariff (visible under EXPORT FULL TRUCK TARIFF) will be applied
|
New Value with Validity 15 AUG 2024
|
Type
Waiting time
|
Tariff
freetime at stuffing/stripping locations:
all truck roundtrip service: 3 hours Rail combined service : 2 hours In case of specific time appointment (tassativo): All Truck 2 hours Rail Combined 1 hour thereafter eur 50,00/hour / Night detention eur 400,00 (applicable also in cases where distance is above 800km) |
New Value with Validity 15 AUG 2024
|
Type
Weekend Deliveries
|
Tariff
EUR 100,00 per container
|
New Value with Validity 15 AUG 2024
EUR 220,00 per container
|
Type
IMO addon
|
Tariff
EUR 90,00 per container
Contact us for acceptance confirmation |
New Value with Validity 15 AUG 2024
|
Type
Tilt chassis addon - service not applicable for One Way
|
Tariff
EUR 100,00 per container
|
New Value with Validity 15 AUG 2024
EUR 100/20 - EUR 140/40
|
Type
Short chassis Addl 20'
|
Tariff
not applicable
|
New Value with Validity 15 AUG 2024
|
Type
Subject to "scanner"
|
Tariff
EUR 72,00 per container
|
New Value with Validity 15 AUG 2024
|
Type
Scrap additional (legge Ronchi)
|
Tariff
EUR 80,00 per container
|
New Value with Validity 15 AUG 2024
EUR 100 per container
|
Type
Mode
|
Tariff
TRK: full truck
RCO: rail combined |
New Value with Validity 15 AUG 2024
|
Type | Multistop | AddressinGCSS | Amount | New Value with Validity 15 AUG 2024 |
---|---|---|---|---|
Type
Multistop addon
|
Multistop
1 Multistop
|
AddressinGCSS
Delivery address + 1 multistop
|
Amount
EUR 50
|
New Value with Validity 15 AUG 2024
EUR 55
|
Type
Multistop addon
|
Multistop
2 Multistop
|
AddressinGCSS
Delivery address + 2 multistop
|
Amount
EUR 100
|
New Value with Validity 15 AUG 2024
EUR 110
|
Type
Multistop addon
|
Multistop
3 Multistop
|
AddressinGCSS
Delivery address + 3 multistop
|
Amount
EUR 180
|
New Value with Validity 15 AUG 2024
EUR 200
|
Type
Multistop addon
|
Multistop
4 Multistop
|
AddressinGCSS
Delivery address + 4 multistop
|
Amount
EUR 330
|
New Value with Validity 15 AUG 2024
EUR 350
|
Export carrier haulage cancellation
Time of request | Day | Cost |
---|---|---|
Time of request
Within 12:30 hrs
|
Day
Cancellation of next day delivery
|
Cost
0 EUR
|
Time of request
Between 12:30-1700 hrs
|
Day
Cancellation of next day delivery with positioning not less than 1 working day ahead
|
Cost
0 EUR
|
Time of request
Between 12:30-1700 hrs
|
Day
Cancellation of next day delivery with positioning less than 1 working day ahead
|
Cost
250 EUR/cntr per RCO transport
320 EUR/cntr per TRK transport or IHE if rate is below 320 Euro |
Time of request
After 17:00 hrs
|
Day
Cancellation of next day trucks
|
Cost
Full IHE for truck
RCO 250 euro |
Time of request
Any hour
|
Day
Cancellation of same day delivery
|
Cost
Full IHE for truck
RCO 250 euro |
Import carrier haulage cancellation
Time of cancellation | Day | Cost |
---|---|---|
Time of cancellation
Within 12:30*hrs
|
Day
Cancellation of next day delivery
|
Cost
0 EUR
|
Time of cancellation
Between 12:30- 1700 hrs
|
Day
Cancellation of next day
|
Cost
250 EUR/ cntr
IHI (if below 250 EUR/ cntr) |
Time of cancellation
After 17:00 hrs
|
Day
Cancellation of next day trucks
|
Cost
Full IHI
|
Time of cancellation
Any hour
|
Day
Cancellation of same day delivery
|
Cost
Full IHI
|
We've noted our customers are eager to learn a bit more about what's happening in the local area, and we're excited to bring you this local news section.
As part of our commitment to our customers, we want to keep you informed about relevant local initiatives, events, and any improvements we're making to our local processes, products or services. We believe that keeping an open dialogue with our customers is essential to building a strong and supportive community.
In addition to our own updates, we are always eager to hear suggestions and feedback from our customers.
If you have any ideas for new topics or information that you'd like to see covered on our website, please don't hesitate to let us know. We are committed to providing you with the most interesting and relevant content possible.
DOMINO EFFECT
Where we share ideas and initiatives for improvement driven by your feedback.
Title | Description | Link |
---|---|---|
Title
In Customer's Shoes
|
Description
Work a day from customer office
|
Link
|
Title
Surveys
|
Description
Why do they still remain valuable
|
Link
|
Title
Anonymous
|
Description
Don't be a stranger
|
Link
|
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