Shipping to and from Japan

B/L issuance

For Negotiable B/L issuance at the counter, please submit "Issuance request form".
Please submit request form to JP.Export@maersk.com Until A.M. of the day before the pickup date.

* Sea Waybill is not issued at the counter. Sea Waybill is issued on the web.

B/L counter is open only A.M.
(Tokyo / Osaka only on Monday, Wednesday and Friday)

B/L Surrender

B/L Surrender Fee will be charged.
Please follow the procedures below to apply for a B/L Surrender.

1. Please check the "Surrender" box in "BL Issuance Request Form".
   And please send it to JP.Export@maersk.com until A.M. of the day before the pickup date.
2. We will inform when prepare Invoice, Please download the invoice from the My Finance page on our Maersk website and make your payment.
3. Please send your remittance information to JP.Export@maersk.com.

B/L Amendment

Amendment request made by the customer after the vessel has left the port will be charge amendment fee.
In addition, if the cargo has arrived at destination or is close to destination, it may be charged a local manifest amendment fee.

Issuance of other documents

Please send "Other documents issuance request form" to JP.Export@maersk.com until A.M. of the day before the pickup date.
Document issuance fee will be charged.

Latest CY CUT, CY OPEN per vessel is updated in below link.
CY CUT, CY OPEN (Toyo Shingo)

Export Empty Container Pickup Order Cutoff Time (approximate)
Dry Container: 15:00 one business day prior to the scheduled removal date
Special Container* by 15:00 3 business days prior to the scheduled pickup date
*Reeefer (Live/As Dry), Open Top, Flat Rack

Please ask with each terminal for details.

Maersk SPOT

Guaranteed shipping in both peak and off-season (first vessel only)
Fixed fares at the time of booking

Please refer to Terms & Conditions for the latest information: Spot booking
Exact commodity must be selected at time of booking.
FAK cannot be selected.
All routes are eligible, but conditions differ between North America and non-North America routes.
Please refer to the respective manuals.

* Only DRY containers can be accepted for SPOT Bookings.

We are now able to accept SPOT bookings with different container sizes (e.g. 20 DRY x 1, 40 DRY x 1).
However, in that case, additional services (extension of free time, value protection, etc.) cannot be purchased.
If you would like additional services, please make spot bookings with a single container size only.

Demurrage

Effective from: 1 January 2021

Type: Dry Container

Type: Reefer and Special Container

• Above price table is applicable only to exceptional cases like vessel change after laden containers' gate-in due to shippers' reasons. We do not basically accept early CY in before yard open date even with the charge payment.
• Rules and tariffs for 40'high cube and 45' dry container are same as 40' dry.
• No free time shall be applied in case shipments or specific containers are cancelled by customers after containers are moved.
• Please note below mentioned basic and exceptional rules.

Day Counting

Basic rule: Free time counting starts from the date of laden container gate-in, and ends with the proforma departure date vessel (including domestic barge).

Exception 1: Receipt at Yokohama CY/Load at Tokyo, Receipt at Kobe/Load at Osaka (or vice versa)
Free time counting is based on proforma departure at port of loading
Example: In case of dry container

In case of receipt at Kobe/load at Osaka, free time will be 7 days before the proforma departure date vessel at Osaka (including the proforma departure).

In case of receipt at Osaka/load at Kobe, free time will be 8 days before the proforma departure date vessel at Kobe (including the proforma departure).

Exception 2: CY open at Nagoya
Please note that public CY open date at Nagoya and free time set by Maersk can be different.

Free time set by Maersk is 8 calendar days (incl.Sat/Sun but excl. national holidays), but the open date set by Nagoya public
CY always has a priority to be applied.
Open date set by Nagoya public CY is 10 days before the date of vessel arrival (incl. Sat/Sun/national holidays and also
counting arrival date). In case Nagoya public CY open date is set after Maersk free time, please wait for public CY open date.

Exception 3: Vessels operated by other carriers
We basically follow the CY open dates set by vessel operator companies. Regardless of our demurrage and
detention rules, there may be restrictions with CY opening periods.

Exception 4: Dangerous Cargo
No free time is set for dangerous cargoes. Please carry them in the terminal only on CY cut dates.
At Nagoya port, export cargoes within the scope of local fire defence laws can be accepted only on 1 day before vessel arrival.

Note: UN No 3166 / UN No 3171 - Class 9 cargoes can be accepted from regular CY open date.

Counting Free Time and Demurrage

Basic rule:
Counting free time = All days incl. Sat/Sun, but excl. national holidays.
Counting demurrage = All days incl. Sat/Sun/national holidays after expiration of free time.

Exception1:
In case Monday is a substitute holiday, the Monday is exempted from free time counting, but Sunday is not

Detention

Effective from: 15 July 2024

Type: Dry Container

Type: Reefer and Special Container

• Rules and tariffs for 40'high cube and 45' dry container are same as 40' dry
• Subject to consumption tax
• No free time shall be applied in case shipments or specific containers are cancelled by customers after containers are moved.

Day counting

Free time counting starts from the date of empty container pick up from the depot, and ends with the date of laden container gate in the terminal.

Counting free time and detention

• Counting free time = All days incl. Sat/Sun, but excl. national holidays.
• Counting detention = All days incl. Sat/Sun/national holidays after expiration of free time.

Exception1:
In case Monday is a substitute holiday, the Monday is exempted from free time counting, but Sunday is not

We will process your application for pre-approval of loading on the vessel. The booking is confirmed as soon as the loading approval is obtained.
It may take several days to obtain loading approval.
Due to safety reasons, we ask for your understanding.

Please make sure that the details of dangerous goods at the time of booking match the contents of the Dangerous Goods Statement (Red Paper) to be submitted later.

Submission of Tank Container Inspection Certificate

Tank Certificate must be submitted before 2 days of CY Cut Date to JP.EXPORT@maersk.com.
Please note that we may ask you to submit the certificate at the time of booking, depending on the process of examination for dangerous goods loading permit and the regulations of the port of transshipment.

Submission of SDS (MSDS)

MSDS may be required at the time of booking due to the process of hazardous goods loading permit examination and port of transshipment regulations.

Correction of Dangerous Goods Booking

Deadline for correction: By the morning of the day before the CY cut-off date (by the morning of 3 business days before the CY cut-off date for MSC vessels).
Please contact us as soon as possible in case of any correction, as it may take more than one day for re-approval.

About Empty Container Pickup

Empty containers of dangerous goods have a pickup deadline.
Please refer to the latest version of the Dangerous Goods Empty Container Pickup Deadlines at the link below.
Schedule Data

If an empty container is not picked up by the deadline (container number is not fixed), it will be difficult to load the container onto the vessel due to the preparation of the loading plan for dangerous goods containers.

Submission of Dangerous Goods Statement (Red Paper)

Submission deadline: Morning of the CY cut-off date
(For MSC vessels, by the morning of 2 business days prior to the CY cut-off date)
Please submit only the final version with container number, seal number and signature.
Submit to: JPNDGDMSK@maersk.com and each terminal
(Please refer to CY location list for contact information of each terminal)
Please include your 9-digit booking number in the subject line.

For web-based applications, UN is limited to 10 items.
For more than 10 items, please use the "Template for Hazardous Materials Booking (more than 10 items)" and send to JP.EXPORT@maersk.com.

For Mis Declaration fee – Origin (MID)

Hazardous cargo mis-declarations seriously endanger the vessel safety, crew safety and massive reliable customers’ cargo safety.

To protect customers’ legitimate interest, effective the customer who mis-declare hazardous cargo will be charged of penalty fee as per below table.

The penalty will be levied by Maersk under but not limited to below scenarios after full container gate-in at origin till it’s delivered to consignee at destination which is shown on B/L:

• Booked and declared commodity is “Non-Hazardous cargo” while commodity identified is ‘Hazardous cargo’.
• Booked and declared commodity is Hazardous cargo with incorrect IMO Class or UN No.
• Inform Maersk to amend cargo property, from dry cargo to hazardous cargo.
• Inform Maersk to modify or add IMO/UN No.

For Tunisia

Consignee must be picked up at the vessel's side according to local regulations.
Consignee must be submitted the Letter of Engagement (LOE) to our Tunisia Office.
Please contact to TU.Import@maersk.com from Consignee.
Upon submission of the LOE and receipt of permission from the Tunisian side, we will be able to accept the booking.

For Brazil

The SDS (MSDS) and a Dangerous Goods Statement in Portuguese must be submitted.
Please submit following form before 2 days of CY Cut Date to JP.EXPORT@maersk.com.

For via China (Shanghai)

For dangerous bookings on vessels which call terminals located in Yangtze River (as listed below),

SDS (MSDS) submission with below details is mandatory:

1. CAS No.
2. Total composition percentage which must equal/over 100%.

SDS should be submitted to jp.export@maersk.com.

(Terminals require SDS with CAS no.)
Shanghai Mingdong Terminal
Shanghai East Container Terminal
Shanghai Wai Gao Qiao Terminal

Please find below customer advisories for detailed information (in Japanese).

Shipper's Own Container (SOC)

For SOC shipments, in order to ensure the safe planning and execution of all shipments, we require that you provide us with advance information about the container.
Please submit the required documents prior to gate in.

SOC container numbers must be registered with the Bureau of International Containers (BIC).
Without registration in BIC, we will not be able to accept your request.
Please click here to check the registration status of your container number.

Please prepare Security Seal by yourself if you use shipper's own container (SOC). We don't sell Security Seal.

Coil / Metal Material Article (MMA)

For commodity Coil/ Metal Material Article (MMA), You need to submit stuffing images to get our safety wise acceptance.
If the actual commodity is Steel Coil or Metal Material Article (MMA) with weight of per unit more than 2 tons then you must have to follow a Process of standard stuffing to avoid cargo shift during transport.

Please do not gate-in Containers until Stuffing wise acceptance is received from our side.

single Commodity weight is more than 2 ton.
Commodities in bundles.
multiple commodities put on pallet then Single pallet weight is more than 2 ton.

we require stuffing images in word file format for each container separately.
* What is Metal Material Article definition, please refer to MMA Cargo Identify 1.1 document.

Metal Coil / Similar

Please use the template that fits your packing style from the sample photos.

Wire Coil

Metal Plates / Similar

Please use the template that fits your packing style from the sample photos.

Metal Pipes or Rod / Similar

Important note:
Unless the pictures of stuffing and securing are sent and stuffing acceptance confirmation received from our end, kindly do not seal the box or move them to gate in. Improper lashing / securing can be unseaworthy and pose threat to life and can damage crane/vehicle/cargo/container and/or vessel.

Scrap

Find Ocean freight or Maersk Spot rates online.

How to Maersk SPOT rate search.