Shipping to and from Zimbabwe

Demurrage

This fee is applicable when the customer holds carrier equipment in the terminal for longer than the agreed amount of free time. It can be incurred for both exports (early drop-off) and imports (late pick-up).
Export: Demurrage days are counted from gate-in (full) to container loading minus free days.
Import: Demurrage days are counted from container discharge to gate-out (full) minus free days.
Applicable to all containers that remain at a terminal location longer than agreed free time.
*Applicable calculation methods may vary by country.

Mozambique, Zambia, Zimbabwe, Malawi, Seychelles, Mauritius, Comoro Islands, Madagascar, Namibia, storage is billed and payable directly to the port operator.

Detention

Detention charges occur when the consignee holds onto the carrier’s container outside of the port, terminal, or depot beyond the free time that is allotted.
Export: Detention days are counted from pick-up empty to gate-in full minus free days.
Import: Detention days are counted from discharge full to gate-in empty minus free days.*
This fee is applicable to all containers that remain in the customer’s possession longer than the agreed free time.
*Applicable calculation methods may vary by country.

Effective 01 January 2024

Disclaimer: Dry cargo can legally be auctioned by customs authority if not claimed in within 25 days. Please note that above tariff is for standard booking and don’t refer to SPOT booking. Please refer to agreed DEMURRAGE & DETENTION FEES at the moment of booking placement for SPOT (available also on the booking confirmation).

Our Self Service Delivery Order – Simplifying the Import Release Process

Our Self-Service Delivery Order functionality on Maersk has been upgraded once again and we would like to encourage you to request all Delivery Orders via this tool.

Consignees and Agents are able to request Delivery Orders online and once the attached supporting documentation has been verified by our Release Counter and all payments confirmed, your

Delivery Order will be emailed to you within 2 hours.

To help facilitate your Import Container Release and ensure you receive the Delivery Order with a quicker turnaround time, we are prioritizing the processing of Delivery Orders submitted via our website.

Please find below link to a Quick step by step process on our to navigate using our Online platform.