Shipping to and from Greece
Your complete guide to shipping to and from Greece. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Local information
Maersk Go contact email id:
maerskgosupport@maersk.com
Import related queries:
Gr.import@maersk.com
Export related queries:
Gr.export@maersk.com
Sales related queries:
grsales@maersk.com
Delivery orders and original bill of ladings will be released until 14:00
Import related queries:
Gr.import@maersk.com
Export related queries:
Gr.export@maersk.com
Sales related queries:
grsales@maersk.com
Delivery orders and original bill of ladings will be released until 14:00
We have been helping businesses in Greece and North Macedonia to connect to the world since 1997.
Whether you are shipping standard, refrigerated or oversized cargo, we have the local expertise and global network needed to get it to its destination on time. With headquarters in Athens, we offer weekly services to and from Piraeus and Thessaloniki to connect you to our vast ocean fleet. From here, the rest of the world is just a short hop away.
Useful information
Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.
Dry containers reuse policy
As of 1st June 2019 all requests for equipment re-use on Merchant Haulage are being managed through Avantida digital platform.
Your truck carrier will need to register with Avantida at Avantida-The platform. Once registered in the platform, truckers will have access to Avantida 's automated request process, returning accurate responses within minutes and delivering time and overall cost savings.
A charge of 40€ will be applicable for approved equipment re-use requests and is payable directly to Avantida platform.
New Export Pick-Up & Import Drop-off surcharge tariff - Greece (15 02 2020)
In order to continue to maintain the quality of the services we provide, Maersk is implementing the Export PICK-UP and the Import DROP-OFF surcharge, effective as of 15th February 2020.
Sur(When empty container pick up location is different than load port & empty container drop off location is different than discharge port)
Export Pick-Up
(applicable when empty container pick up location is different than load port)
The tariff amounts are detailed as follows:
Surcharge name | Pick up location | Load port a | Charge basis |
---|---|---|---|
Surcharge name
Pick-Up charge
|
Pick up location
Any terminal or depot in Thessaloniki
|
Load port a
Piraeus
|
Charge basis
50 EUR Per Container
|
Surcharge name
Pick-Up charge
|
Pick up location
Any terminal or depot in Piraeus
|
Load port a
Thessaloniki
|
Charge basis
50 EUR Per Container
|
Import Drop-Off
(applicable when empty container drop off location is different than discharge port)
The tariff amounts are detailed as follows:
Surcharge name | Drop-Off location | Discharge port | Charge Basis |
---|---|---|---|
Surcharge name
Drop-Off charge
|
Drop-Off location
Any terminal or depot in Thessaloniki
|
Discharge port
Piraeus
|
Charge Basis
50 EUR Per Container
|
Surcharge name
Drop-Off charge
|
Drop-Off location
Any terminal or depot in Piraeus
|
Discharge port
Thessaloniki
|
Charge Basis
50 EUR Per Container
|
All Customers can require empty container pick up or drop off from / to an inland depot or port different the from load / discharge port provided that request is received in written and Maersk has reverted with written authorization.
Please contact gr.export@maersk.com for PIC-UP & gr.import@maersk.com for DROP-OFF requests.
Notes:
- Container pick-up might be restricted in case of equipment deficit at requested origin
- Container drop-off might be restricted in case of equipment surplus at requested destination
- Specific container numbers’ drop-off (off hire units) may not be authorized in alternative areas
Please find below guidance on how you can download invoices where you are the payer from our website.
If you are not the payer but you are authorized to receive delivery order you can also download free out invoices as third party agent, as per below video:
MyFinance – Third Party Agent Solution (17:53)
Moreover you can pay invoices directly with credit card option, with that process there will be no need to send us relevant bank swift since payment is retrieved automatically in our systems.
Below you can find guidance on how to pay online invoices.
Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping the ocean container by truck and / or rail.
We ensure that your products are moved at the right time to the right place. Whatever your need for inland transportation, you can count on us to deliver an effective and cost efficient inland haulage service.
Our offering includes
- Multiple modes of transport (less than container load / full container load)
- Inter-European trucking services (full truck load - FTL / less truck load - LTL)
- Large network of quality transport providers
- Constant monitoring and quality assurance
- Timely pick-up and delivery
- Coverage of all major Greek and greater Balkans region inland points / container ports
- One-stop-shopping combining your land and ocean transport needs
Below you may find some of our main inland services and their cost:
- Equipment Positioning Service - Export : EUR 35 / container Applicable only for export SD shipments out of Thessaloniki port
- Waiting time
- 0 to 2 Hours - 0 EUR per hour
- 2 to 3 Hours - 15 EUR per hour
- 3+ Hours - 25 EUR per hour
- Waiting time due to customs inspection in port: eur 50,00 per container
- outside of working hours & weekend deliveries (working hours: Monday - Friday 06:00 - 19:00) - 50 EUR per container
- Multistop addon : 50 EUR per container per stop (if for example 2 stops, i.e. 3 stuffing locations, then amount to be charged is eur 100)* * cost of additional km due to deviation from main route are not included
- De-coupling / Pick & Drop
When the trucker leaves the container (and the chassis if relevant) at shipper’s / consignee’s premises and collects the full / empty container later the same day or a day after. Is covering the cost of the second trucking trip and the chassis rental when relevant.
- both drop & pick of container happen at the same day
- stuffing location up to 30km radius from port / depot - +50% of carrier haulage cost
- stuffing location above 30km radius from port / depot - +100% of carrier haulage cost
- additional days that chassis is kept at customer premises
- stuffing location up to 30km radius from port / depot - 100 EUR per day
- stuffing location above 30km radius from port / depot - 100 EUR per day
- both drop & pick of container happen at the same day
- Specialized chassis (eg tilt chassis)
20' size container - 50 EUR
40' size container - 150 EUR - Imo addon (ADR license): 50 EUR per container applicable when special ADR license is required
- Waste cargo license (waste paper excluded): 50 EUR per container
- Direct delivery from / to vessel (including non-working hours): 100 EUR per container applicable mainly for specific types of waste cargo which are not allowed to be stowed at Piraeus container yard, therefore containers are moved in / out of terminal directly at vessel loading / discharge time.
For more details about our services, please contact us
Services | Phone | Fax | |
---|---|---|---|
Services
Customer Service
|
Email
|
Phone
+30 2111991231
|
Fax
+30 210 9473202 & +30 2310564405
|
![Cranes](/~/media_sc9/maersk/local-information/images/europe/slovenia/local-newletter1_720x405.jpg?w=900&hash=DEC17DB4CF5480F34C2C532637BC44CA)
We've noted our customers are eager to learn a bit more about what's happening in the local area, and we're excited to bring you this local news section.
As part of our commitment to our customers, we want to keep you informed about relevant local initiatives, events, and any improvements we're making to our local processes, products or services. We believe that keeping an open dialogue with our customers is essential to building a strong and supportive community.
In addition to our own updates, we are always eager to hear suggestions and feedback from our customers.
If you have any ideas for new topics or information that you'd like to see covered on our website, please don't hesitate to let us know. We are committed to providing you with the most interesting and relevant content possible.
DOMINO EFFECT
Where we share ideas and initiatives for improvement driven by your feedback.
Title | Description | Link |
---|---|---|
Title
In Customer's Shoes
|
Description
Work a day from customer office
|
Link
|
Title
Surveys
|
Description
Why do they still remain valuable
|
Link
|
Title
Anonymous
|
Description
Don't be a stranger
|
Link
|
CAPTAIN'S LOG
Where we share exciting facts about shipping world
Related articles
See all newsAnything you need, we’re here to help
Ready to ship?
Sales enquiries
Customer Satisfaction Survey Open Until September 13th!
Your past feedback has been instrumental in helping us improve, and we would love to hear from you again. Your insights make a real difference, and we’re eager to continue working together to meet your needs.
Thank you so much for your time and valuable input!